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We know how important it is to you how we use and share your personal information. We appreciate the trust you place in us to treat it with due care and prudence. This Privacy Notice describes how we collect and treat your personal information on the VismarEssence websites, devices, products, services, online and physical shops, and applications that refer to this Privacy Notice (collectively, the "VismarEssence Services").
Persons Responsible for Personal Information
Antar Complet, SL, with registered office in 30003 Murcia, Calle Cánovas del Castillo, 19
What Customer Personal Information does VismarEssence Europe collect?
We collect your personal information to provide and continually improve our products and services. These are the types of information we collect:
Information you provide to us: we receive and store all information you provide to us in connection with the VismarEssence Services.
Automatic Information: Each time you use the VismarEssence Services, we automatically receive and store certain types of information, such as usage information, including your interaction with the content and services available through the VismarEssence Services. For example, like many other websites, we use "cookies" and other unique identifiers to collect certain information when your web browser or device accesses the VismarEssence Services and other types of content offered to you by or on behalf of VismarEssence Europe on other websites.
Information From Other Sources: We may receive information about you from other sources.
For What Purposes Does VismarEssence Europe Process Your Personal Information?
We process your personal information to operate, provide and improve the VismarEssence Services we offer to our customers. These purposes include:
Purchase and delivery of products and services. We use your personal information to accept and manage orders, deliver products and services, process payments and communicate with you regarding orders, products, services and promotional offers.
Providing, troubleshooting and improving the VismarEssence Services. We use your personal information to provide functionality, analyze performance, troubleshoot errors, and improve the usability and effectiveness of the VismarEssence Services.
Recommendations and personalisation. We use your personal information to recommend features, products and services that may be of interest to you, identify your preferences and personalise your experience with the VismarEssence Services.
Compliance with legal obligations. In some cases, we are legally required to collect and process your personal information. For example, we collect information from third-party vendors about place of establishment and bank account for identity verification, among other purposes.
Communicating with you. We use your personal information to communicate with you regarding the VismarEssence Services through different channels (e.g., phone, email, chat).
Advertising. We use your personal information to display interest-based advertisements about features, products and services that may be of interest to you.
Fraud and Credit Risk Prevention. We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, VismarEssence Europe and others. We may also use rating methods to assess and manage credit risks.
Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we will communicate to you. Where you consent to us processing your personal information for a particular purpose, you may withdraw your consent at any time and we will no longer process your information for that purpose.
Cookie Information
We use cookies to enable our systems to recognise your browser or device so that we can provide the VismarEssence Services to you.
Does VismarEssence Europe share your Personal Information?
Information relating to our customers is a fundamental part of our business and we do not engage in activities that sell our customers' personal information to third parties. VismarEssence Europe only shares its customers' personal information in the manner described below, with VismarEssence.com, and with affiliates under the control of VismarEssence.com, that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Third Party Transactions: We make available to you services, products, applications or Skills provided by third parties for use through the VismarEssence Services. We also offer services or sell product lines jointly with third party companies, such as co-branded cards. You will know when third parties are involved in your transactions and we share your personal information related to those transactions with those third parties.
Third Party Service Providers: We engage other companies and individuals to perform certain functions on our behalf. Some of the functions they perform may include: fulfilling orders for products and services, shipping packages, sending postal mailings and emails, removing repetitive information from customer lists, performing data analysis, providing marketing assistance, providing search results and links (including payment links and listings), processing payments, transmitting content, rating credit risks, and providing customer service. These third party service providers will have access to personal information needed to perform their functions, but may not use it for other purposes. In addition, they must treat personal information in accordance with this Privacy Notice and applicable data protection legislation.
Transfers of Business: As we develop our business, we may buy or sell other companies or services. In such transactions, one of the assets of the transferred companies is often the personal information of customers; such information will in all cases be subject to the commitments made in pre-existing Privacy Notices (unless, of course, the customer consents otherwise). Of course, in the unlikely event that VismarEssence.com or substantially all of its assets are acquired by a third party, personal customer information would be one of the transferred assets.
Protection of VismarEssence Europe and Others: We disclose personal information and account data about our customers when we believe disclosure is necessary to comply with the law, to enforce or apply the Terms of Use and Sale and other agreements or to protect the rights, property, or safety of VismarEssence Europe, its users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
Other than as set out above, you will be informed in the event that any information about you is shared with third parties, so that you have the opportunity to opt out of the sharing of your information. Transfers outside the European Economic Area. Whenever we transfer personal information to countries outside the European Economic Area, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by applicable data protection laws.
Is my Personal Information Safe?
We design our systems and devices with your security and privacy in mind.
We work to protect the security of your personal information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
When handling credit card data, we comply with the Payment Card Industry Data Security Standards (PCI DSS).
We have physical, electronic and procedural security systems in place in relation to the collection, storage and disclosure of personal customer information. Our security procedures mean that we may sometimes ask you for proof of identity before providing you with sensitive information.
Our devices offer security features that protect against unauthorised access and data loss. You can control these features and configure them to suit your needs.
It is important that you protect against unauthorised access by third parties to your password and to your computers, devices and applications. Make sure that you log out when you are finished whenever you are using a shared computer.
Information on Third Party Advertisers and Links to Other Websites
VismarEssence Services may include third-party advertising and links to other websites and applications. Third party advertisers may collect information from you when you interact with their content, advertisements and services.
What Information Do I Have Access To?
You can access your information, including your name, address, payment options, profile data, Prime subscription, your settings, and purchase history in the "My Account" section of the website.
What options do I have?
If you have any questions or objections regarding how we collect and treat your personal information, please contact our Customer Service. Many of our VismarEssence Services also include options that allow you to configure how your personal information is being used.
As noted above, you can choose not to provide certain personal information, but you may then lose the ability to take advantage of many of the benefits of the VismarEssence Services.
You will be able to add or update certain personal information. Normally, each time we update your information, we keep a copy of the previous version for our records.
If you do not want us to send you emails or other communications, please adjust your email subscriptions and notification preferences by going to My Account.
The Help function on most browsers and devices will tell you how to set your browser or device to not accept cookies, to notify you each time you receive a new cookie, or to turn off all cookies. We recommend that you leave cookies enabled, given the ability they offer you to take advantage of many of the essential VismarEssence Services. For example, if you reject or block our cookies, you will not be able to add items to your Cart, access the Checkout page, or use any of the VismarEssence Services that require you to log in.
If you wish to browse our websites anonymously, you can do so by logging out of your account and disabling cookies in your browser.
Where you consent to the processing of your personal information for a particular purpose, you may revoke your consent at any time and we will no longer process your personal information for that purpose.
You may also object to other types of processing by updating your preferences on the VismarEssence website (for example, under "Manage Your Content and Devices"), device or application.
In addition, under applicable law, you have the right to access, rectify and delete your personal information, as well as to request data portability. You may also object to our processing of your personal information or ask us to restrict such processing in certain circumstances. To do so, please access the Protecting Your Privacy section or contact Customer Service.
Are Minors Permitted to Use the VismarEssence Services?
Minors are not allowed to purchase VismarEssence Europe products. Products for minors that we sell must be purchased by adults. Minors under the age of 18 may only use the VismarEssence Services under the supervision of a parent or guardian.
How long do we keep your personal information?
We retain your personal information so that you can use the VismarEsencia Services on an ongoing basis and for as long as necessary to comply with the penalties described in this Privacy Notice, as required by law (for example, with tax and accounting penalties), or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders, if you wish) and the addresses to which you have sent orders, and to improve the relevance of the products and content we recommend.
Contacts, Notifications and Reviews
If you have any questions regarding privacy at VismarEssence Europe or would like to contact one of our data controllers, please send us an email detailing your query and we will try to resolve it. You can also contact the data protection officer of these data controllers at info@VismarEssence.com. Our activities are constantly evolving and so will our Privacy Notice. We encourage you to check our website frequently for the latest changes. Unless otherwise stated, our current Privacy Notice will apply to all personal information that we process about you and your account. In any event, we stand by our word and in no event would we materially change our policies or practices to make them less effective in protecting our customers' personal information collected in the past, unless we have the prior consent of the affected customers. .